Last updated: 4 March 2026 · Effective date: 4 March 2026
These Terms and Conditions (“Terms”) govern your use of the Memoria Voice Diary mobile application (“App”, “Service”) operated by Mike Keller, Ginsterweg 13, 71229 Leonberg, Germany (“we”, “us”, “our”).
By downloading, installing, or using the App, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the App.
These Terms constitute a legally binding agreement. If you are using the App on behalf of an organisation, you represent that you have authority to bind that organisation.
Minimum age: The App is intended for users aged 16 and over. If you are under 16, you must not use the App without verifiable parental or guardian consent.
Memoria is a voice diary application that allows you to:
The App is available on a free tier (limited usage) and a premium subscription (unlimited usage).
3.1 You must create an account to use the App. You may register using your Google account.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
3.3 You must provide accurate and complete information when creating your account and keep it up to date.
3.4 You must notify us immediately at info@my-diary.app if you suspect any unauthorised access to your account.
3.5 We reserve the right to suspend or terminate accounts that violate these Terms.
The free tier provides access to the App with the following limitations:
Usage limits reset on the first day of each calendar month. We reserve the right to adjust free tier limits with 30 days’ notice.
Premium subscriptions remove usage limits and unlock additional features. Subscription details, pricing, and features are displayed in the App before purchase.
Current plans available:
Pricing is displayed in your local currency in the App. All prices include applicable taxes where required by law.
If we offer a free trial period, it commences immediately upon subscription initiation. Important for EU consumers: the 14-day right of withdrawal period runs from the date of subscription, including any free trial period. See Section 5 for withdrawal rights.
Premium subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You will be charged through the App Store (Apple App Store or Google Play Store) using the payment method on file.
We will notify you of an upcoming renewal at least 14 days before the renewal date via email or in-app notification.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period, and you retain access to Premium features until that date. No partial refunds are provided for unused portions of a billing period, except as required by applicable law.
You can cancel your subscription at any time through:
We may change subscription prices with at least 30 days’ advance notice. Continued use of the subscription after the price change takes effect constitutes acceptance of the new price. You may cancel before the new price applies without penalty.
All billing is handled by Apple (for iOS) or Google (for Android) through their respective payment systems. We do not directly store your payment card information. Their terms and refund policies also apply to your purchase.
If you are a consumer in the European Union or European Economic Area, you have the following rights under the EU Consumer Rights Directive (Directive 2011/83/EU as amended):
You have the right to withdraw from a subscription contract within 14 days of the date of purchase without giving any reason.
If you request that the service commence during the withdrawal period (e.g. you want to start using Premium features immediately), and you expressly acknowledge that you thereby lose your right of withdrawal, then the right of withdrawal is waived from the moment the service commences.
By tapping “Subscribe” and confirming your purchase in the App, you are expressly requesting that the Premium service commence immediately, and you acknowledge that this results in the loss of your right of withdrawal once the service has fully commenced.
If you do not wish to waive your right of withdrawal, do not use the Premium features during the 14-day period and exercise your withdrawal right as described below.
To exercise your right of withdrawal before it expires or is waived, contact us using the model withdrawal form below or any other unambiguous statement:
Contact: info@my-diary.app
Subject: Withdrawal from Subscription Contract
To: Mike Keller, info@my-diary.app
I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the supply of the following service: Memoria Premium Subscription
Ordered on: [DATE]
Name: [YOUR NAME]
Address: [YOUR ADDRESS]
Signature (if paper form): ________
Date: [DATE](*) Delete as appropriate.
We will acknowledge your withdrawal request without undue delay and refund all payments received within 14 days of receiving your withdrawal notice, using the same payment method as the original transaction. However, refunds for in-app purchases may be handled by Apple or Google — in that case we will direct you to their refund process.
For auto-renewing subscriptions, you have the right to cancel at any time (see Section 4.5). This is in addition to, and separate from, the 14-day withdrawal right.
You agree not to use the App to:
7.1 The App and all content, features, and functionality are owned by us or our licensors and are protected by applicable intellectual property laws.
7.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for your personal, non-commercial use, subject to these Terms.
7.3 Your Content: You retain ownership of all diary entries, voice recordings, and other content you create (“Your Content”). By using the Service, you grant us a limited, worldwide, non-exclusive licence to store, process, and transmit Your Content solely as necessary to provide the Service to you. We do not claim ownership of Your Content and do not use it for advertising or any purpose other than operating the Service.
7.4 You represent and warrant that Your Content does not violate any third-party rights and that you have all necessary rights to grant us the licence described above.
Your privacy is important to us. Our Privacy Policy explains in detail:
Key points:
Processing of diary content may reveal information about your mental health and emotional state. This is special category data under GDPR Article 9. We process this data solely to provide the App’s features to you, on the basis of your explicit consent.
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Sign-In | Authentication | policies.google.com/privacy |
| Google Gemini AI | AI diary features and mood analysis | ai.google.dev/terms |
| Supabase | Cloud data storage and authentication | supabase.com/privacy |
| Apple App Store / Google Play | Payment processing and app distribution | apple.com/legal/privacy / policies.google.com/privacy |
We are not responsible for the practices of these third-party services. Please review their respective privacy policies.
The App is not a medical device, mental health service, or substitute for professional psychological or psychiatric care. Mood analysis and AI conversation features are for personal reflection purposes only. If you are experiencing a mental health crisis, please contact a qualified healthcare professional or emergency services.
We aim to provide a reliable service but do not guarantee uninterrupted, error-free availability. The Service is provided “as is” and “as available”. We reserve the right to modify, suspend, or discontinue the Service or any feature with reasonable notice.
To the maximum extent permitted by applicable law:
Nothing in these Terms limits liability for:
Nothing in these Terms affects your statutory rights as a consumer under applicable EU law, including rights under national consumer protection legislation.
You agree to indemnify and hold harmless Mike Keller from any claims, damages, or expenses (including reasonable legal fees) arising out of your use of the App in violation of these Terms or applicable law.
12.1 Export your data: You may request an export of all your diary entries and account data at any time by contacting us at info@my-diary.app. We will provide your data in a machine-readable format within 30 days.
12.2 Delete your account: You may delete your account at any time from within the App (Settings → Account → Delete Account) or by contacting us. Upon deletion, all your personal data will be permanently erased from our systems within 30 days, except where retention is required by law.
12.3 Deleting your account does not automatically cancel an active subscription. Cancel your subscription first (see Section 4.5), then delete your account.
We may update these Terms from time to time. We will notify you of material changes at least 30 days in advance via email or in-app notification.
If you do not agree to the updated Terms, you must stop using the App and cancel any active subscription before the changes take effect. Continued use after the effective date constitutes acceptance.
14.1 These Terms are governed by the laws of Germany, without regard to conflict of laws principles. However, if you are a consumer in the EU, you also benefit from mandatory protective provisions of the law of your country of residence.
14.2 EU Online Dispute Resolution: The European Commission provides an Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. Our email address for ODR purposes is: info@my-diary.app.
14.3 We prefer to resolve disputes amicably. Please contact us first at info@my-diary.app before initiating any formal proceedings.
14.4 If we cannot resolve a dispute amicably, you may bring proceedings in the courts of your country of residence (EU consumers) or the courts of Germany.
15.1 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.
15.2 Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
15.3 Entire Agreement: These Terms and the Privacy Policy constitute the entire agreement between you and us regarding the Service.
15.4 Assignment: We may assign our rights and obligations under these Terms to a successor in connection with a merger, acquisition, or sale of assets. You may not assign your rights without our consent.
15.5 Language: These Terms are written in English. If translated into other languages, the English version prevails in case of conflict.
For any questions about these Terms, to exercise your rights, or to file a complaint:
Mike Keller
Ginsterweg 13
71229 Leonberg, Germany
Email: info@my-diary.app
Telefon: +49 177 8364712
Umsatzsteuer-Identifikationsnummer gemäß § 27a UStG: DE362000323
For data protection matters specifically:
Data Protection contact: info@my-diary.app
These Terms were last reviewed on 4 March 2026.